DSHS ALTSA APS Policy Program Manager

$82,825 - $110,435/Yr

State of Washington

Full-time - Mid Level

Remote

Executive, Legislative, and Other General Government Support

About the position

The Policy Program Manager for Adult Protective Services (APS) at the Aging and Long-Term Support Administration (ALTSA) plays a crucial role in shaping and refining statewide policies and procedures to protect vulnerable adults. This position involves collaboration with APS leadership, guiding legislative decisions, and training business partners and community organizations on APS policies. The role also includes addressing policy clarifications, contributing to workgroups, and compiling essential reports, all while working in a flexible/hybrid environment.

Responsibilities

• Conduct in-depth research on adult protective services policies to inform policy development and updates.
• Develop and update statewide policies and procedures for the APS program.
• Facilitate meetings and work with partner agencies and community organizations to provide policy guidance and training.
• Coordinate with APS program managers to study and revise policies and procedures, and communicate changes virtually or through bulletins, emails, meetings, APS, policy platform, and training.
• Provide oversight and management for contracting needs and statewide contracts.
• Present at community engagements, and develop educational presentations for various groups, including local law enforcement and community organizations.
• Collaborate with leadership and program staff on initiatives to protect vulnerable adults, including incident reviews and guardianship projects.
• Play a key role in review panels for the Vulnerable Adult Abuse Registry.

Requirements

• 9 years of experience in social work, health or social science, public administration; a bachelor's degree in a related discipline can substitute for 4 years of experience, and a master's degree can substitute for 6 years of experience.
• Use of advanced program management skills.
• Understanding of a diverse organizational culture and business processes.
• Knowledge of federal and state long-term care regulations and policies related to due process.

Nice-to-haves

• Five years of experience as a Social Service Specialist 3 or APS Investigator.
• Effective communication skills, both verbal and written, with management, peers, clients, and the public.
• Ability to resolve conflicts and concerns among people or agencies with diverse personalities and goals.
• Team-oriented, contributing to development, cohesion, and productivity.
• Ability to conduct research and evaluations, including surveys, tests, and assessments, with the ability to scrutinize data.
• Ability to produce accurate, thorough, and timely work products with minimal supervision.

Benefits

• Flexible/Hybrid work schedule
• Comprehensive health insurance
• Retirement savings plan
• Paid holidays and leave
• Professional development opportunities