DSHS DDA Developmental Disabilities Case/Resource Manager

$64,440 - $86,712/Yr

State of Washington - Spokane, WA

Full-time - Entry Level

Spokane, WA

Executive, Legislative, and Other General Government Support

About the position

The DSHS Developmental Disabilities Case Resource Manager position involves providing specialized case and resource management for individuals with developmental disabilities and their families. The role focuses on identifying support needs, planning and authorizing services, and advocating for clients within the community. This position is crucial for transforming lives and ensuring that clients receive the necessary support and resources.

Responsibilities

• Identify support needs of clients and plan for and authorize payment for appropriate services.
• Schedule and conduct face-to-face home visits with clients and families.
• Complete and revise client assessments and service plans within established timeline as required for caseload.
• Review and monitor client plans, reports, and client progress.
• Refer individuals to appropriate Developmental Disabilities Administration services, other department services, and community programs/resources.
• Work with families and community members to advocate on behalf of clients.
• Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/division services, or local community resources.

Requirements

• A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities.
• OR 6 years of experience in providing social services to people with intellectual or developmental disabilities.
• OR Satisfactory completion of 12 months as a Case Resource Manager Trainee.
• OR Equivalent experience/education.
• Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities.

Nice-to-haves

• Ability to identify and notify appropriate entities of dangerous or potentially dangerous situations for clients and/or co-workers.
• Possess a high degree of communication skills (listen, observe, communicate, interview, understand, confront, engage in problem solving, and resolve conflict).
• Ability to compose professional, clear and grammatically correct correspondence.
• Ability to travel as required for meetings, client visits, trainings, and conferences/workshops.

Benefits

• Health insurance
• Paid holidays
• Flexible scheduling
• Professional development opportunities