DSHS DDA Developmental Disabilities Case/Resource Manager

$64,440 - $86,712/Yr

State of Washington - Kennewick, WA

Full-time - Entry Level

Hybrid - Kennewick, WA

Executive, Legislative, and Other General Government Support

About the position

The Developmental Disabilities Case/Resource Manager role at DSHS DDA involves providing specialized case management and resource assistance for individuals with developmental disabilities and their families. This position is crucial in identifying client needs, facilitating goal-planning discussions, and ensuring access to appropriate services. The role supports a hybrid work model, requiring initial in-office training and ongoing client interaction, including travel within Washington State.

Responsibilities

• Identify support needs of clients and plan for and authorize payment for appropriate services
• Schedule and conduct face-to-face home visits and living quarters with clients and families
• Facilitate person-centered goal-planning discussions with clients and family
• Complete and revise client assessments and person-centered service plans within established timelines as required for caseload
• Identify clients or families in crisis and make referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources
• Determine financial and functional eligibility for any requested and/or enrolled program
• Review and monitor client plans, reports, and client progress
• Obtain translation and interpretation services for clients and families when needed
• Establish and maintain complete and accurate case files, provider payment records, planned service written approvals/waivers
• Professionally represent DDA and participate in community and agency meetings

Requirements

• A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities
• Or six years of experience in providing social services to people with intellectual or developmental disabilities
• Or Satisfactory completion of 12 months as a Case Resource Manager Trainee
• Or Equivalent experience/education
• Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities

Nice-to-haves

• Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access
• Working knowledge of the Developmental Disabilities Administration's residential and county service guidelines, RCWs, WACs, and policies/procedures
• Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information
• Able to prioritize and organize work in a fast-paced work environment
• Demonstrate sensitivity to cultural diversity
• A Certified interpreter allows for a 5% pay increase but is not required

Benefits

• Excellent benefits starting on day one
• Hybrid work model options
• Training and support during initial months
• Collective bargaining agreement coverage