Designer Shoe Warehouse - Baton Rouge, LA
posted about 2 months ago
Part-time - Entry Level
Baton Rouge, LA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
The Store Associate at DSW is responsible for providing exceptional customer service to shoppers both in-store and through omni-channel services. This role involves assisting customers, managing merchandise, and ensuring a clean and safe shopping environment. Store Associates act as brand ambassadors, embodying the company's values and enhancing the overall customer experience.
Responsibilities
- Greet every customer with a helpful and friendly approach.
- Share the benefits of the DSW Loyalty program and enroll new members.
- Answer questions regarding products and complete customer transactions.
- Maintain a neat, clean, and safe environment for customers.
- Receive inbound freight and prepare merchandise for the sales floor.
- Complete all functions of the fulfillment process including locating items and packaging for delivery.
- Follow DSW's policies and procedures during customer transactions.
- Participate in daily team meetings and ongoing training.
Requirements
- Must have availability to meet the needs of the business.
- Professional, friendly, and customer service focused.
- Ability to move with tempo to meet time bound expectations.
- Good verbal and written communication skills.
- Proficient in use of technology for customer interactions.
- Ability to spend up to 100% of working time standing or walking around the store.
- Ability to lift up to a maximum of 50 pounds occasionally to frequently.
- Ability to stoop, kneel, crouch or crawl frequently.
Nice-to-haves
- Previous retail experience is a plus but not required.
