Designer Shoe Warehouse - Oklahoma City, OK
posted about 2 months ago
Part-time - Entry Level
Oklahoma City, OK
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
The Store Associate at DSW is responsible for providing exceptional customer service to in-store shoppers and those engaging through omni-channel services. This role involves assisting customers, managing merchandise, and ensuring a clean and safe shopping environment. Store Associates act as brand ambassadors, embodying the company's values and enhancing the overall customer experience.
Responsibilities
- Greet every customer with a helpful and friendly approach.
- Share the benefits of the DSW Loyalty program and enroll new members.
- Answer questions regarding products and complete customer transactions.
- Maintain a neat, clean, and safe environment for customers.
- Receive inbound freight and prepare merchandise for the sales floor.
- Complete all functions of the fulfillment process for online orders.
- Use company tools to search product availability for customers.
- Follow all asset protection policies and procedures.
- Participate in daily team meetings and ongoing training.
Requirements
- Must have availability to meet the needs of the business.
- Professional, friendly, and customer service focused.
- Ability to move with tempo to meet time-bound expectations.
- Good verbal and written communication skills.
- Proficient in the use of technology for customer interactions.
- Ability to spend up to 100% of working time standing or walking around the store.
- Ability to lift up to a maximum of 50 pounds occasionally to frequently.
- Ability to stoop, kneel, crouch, or crawl on a frequent basis.
Nice-to-haves
- Previous retail experience is a plus but not required.
