Dual Assistant General Manager

$100,000 - $100,000/Yr

Courtyard Newark Silicon Valley Hotel - Newark, CA

Full-time - Mid Level

Newark, CA

About the position

The Dual Assistant General Manager at Courtyard Newark Silicon Valley is a leadership role responsible for overseeing hotel operations and ensuring exceptional guest service at two properties. This position requires strong management skills, a passion for hospitality, and the ability to mentor and motivate a team. The ideal candidate will have luxury hotel experience and a focus on maximizing efficiency and profitability while fostering a positive team culture.

Responsibilities

• Mentor and lead the Front Office Team and operations.
• Collaborate with the General Manager to plan and oversee daily hotel operations.
• Serve as a key liaison for hotel guests and support other departments such as Housekeeping and Engineering.
• Assume responsibilities in the absence of the General Manager.
• Ensure outstanding guest service and positive guest experiences.

Requirements

• 3+ years of hotel management experience in a Marriott or luxury brand setting.
• 3+ years of management experience in Front Office and Housekeeping.
• Proven success in guest service results.
• Strong financial knowledge.
• Strong knowledge of Microsoft Office applications (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack).
• Ability to work a flexible schedule, including weekends and holidays.
• Time management skills to meet commitments across multiple departments.

Nice-to-haves

• Hospitality management degree is a plus.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Employee discount
• Opportunities for advancement