Duck Creek Claims Functional Lead, Manager

$100,000 - $232,000/Yr

PricewaterhouseCoopers - Cleveland, OH

Full-time - Mid Level

Cleveland, OH

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

As a Duck Creek Claims Functional Lead at PwC, you will oversee the strategic planning, coordination, and execution of Guidewire projects within an insurance organization. This role focuses on managing system implementation and upgrade projects related to Duck Creek Claims, while also mentoring junior staff and ensuring project success through exceptional standards and client relationship management.

Responsibilities

• Manage system implementation and/or upgrade projects related to Duck Creek Claims and related technologies
• Lead teams and manage client accounts
• Focus on strategic planning and mentoring junior staff
• Assure project success and maintain exceptional standards
• Leverage team strengths to meet client service expectations
• Manage performance to deliver on client expectations
• Cultivate meaningful client relationships
• Assure adherence to project timelines and quality standards

Requirements

• Bachelor's Degree
• 5 years of experience with at least 2 years in Duck Creek Claims experience

Nice-to-haves

• Education, certifications and/or experience in Duck Creek Claims preferred
• Chartered Property & Casualty Underwriter (CPCU) preferred
• Associate in Risk Management (ARM) preferred
• Associate in Claims (AIC) preferred
• Associate in Underwriting (AU) preferred
• Associate in Reinsurance (ARe) preferred
• Associate in Insurance (AINS) preferred
• Business Analyst (CBAP) preferred
• Competency in Business Analysis (CCBA) preferred

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid holidays
• Vision insurance