Dunkin Crew

Dunkin' Donuts - Upton, MA

Full-time - Entry Level

Upton, MA

Food and Beverage Retailers

About the position

The Dunkin' Crew position at Dunkin' | Faulkner Network is designed for enthusiastic individuals who are passionate about providing excellent customer service in a fast-paced environment. The role involves engaging with customers, preparing food and beverages, and maintaining a clean and organized workspace. This position offers flexible hours and opportunities for growth within the company.

Responsibilities

• Greet and welcome customers with a smile.
• Maintain up-to-date knowledge of menu and food item descriptions, along with new items and promotions.
• Accurately complete all drink, donut, and food item orders according to Company standards and customer requests.
• Process cash, credit card, gift card and DD perks transactions.
• Answer questions from customers and make recommendations as needed.
• Maintain a clean workplace; keep Front of House cleaned and stocked at all times; keep tables, chairs, doors, windows and dining room cleaned and organized; maintain front and exterior trash cans empty as needed; maintain restrooms cleaned and stocked during operating hours.
• Practice safe handling procedures by following all safety and sanitation guidelines.
• Leave customer with a positive, long-lasting impression of their local Dunkin'.

Requirements

• Provide excellent guest satisfaction, service speed, and product quality.
• Show passion about results by setting compelling targets and delivering on commitments.
• Meet safety and sanitation standards.
• Anticipate and understand guests' needs and exceed their expectations.

Benefits

• Flexible hours
• Free meals and drinks while you work
• Health Insurance
• Dental Insurance
• Paid vacation and sick time
• Employee referral bonuses