Dunkin Donuts Team Leader

$24,960 - $24,960/Yr

Dunkin' Donuts - Blountville, TN

Full-time - Entry Level

Blountville, TN

Food and Beverage Retailers

About the position

As a Shift Leader at Dunkin' Donuts, you will play a crucial role in guiding crew members and ensuring a delightful guest experience. This position is designed for natural leaders who thrive in fast-paced, customer-focused environments, and it offers opportunities for career advancement and personal development.

Responsibilities

• Inspire and coach crew members, playing a pivotal role in their development and the store's success.
• Lead by example in delivering top-tier guest service, setting the standard for your team.
• Drive operational standards and efficiency, ensuring each guest leaves happier.
• Manage team dynamics effectively, ensuring smooth operations and a positive work environment.
• Enhance your skills with comprehensive training programs, including ServSafe certification.
• Guide crew members through their shifts, clearly communicating responsibilities, providing feedback, and acknowledging their achievements.
• Utilize team members optimally throughout the shift to meet guest needs and maintain service standards.
• Assist in training crew members, in line with directives from the Restaurant Manager or Assistant Manager.
• Set clear goals and hold team members accountable during your shift.
• Uphold our commitment to guest service, fostering a sense of urgency to meet needs and resolve any issues.
• Ensure that quality, service, and cleanliness standards are consistently met.
• Oversee the execution of restaurant standards and marketing initiatives to effectively manage labor and food costs.
• Ensure adherence to all policies regarding cleanliness, food safety, and restaurant security.

Requirements

• Strong communicators with effective math and writing skills.
• Experience in restaurant, retail, or supervisory roles is preferred.
• Must be at least 18 years of age and fluent in English.
• Energetic leaders who can inspire teams and deliver exceptional guest experiences.
• Ability to pass a background check and drug test.
• Flexibility to work various shifts as required.

Benefits

• Weekly Pay: Receive regular paychecks every week.
• Paid Time Off: Enjoy well-earned breaks with our paid time off policy.
• Career Advancement: Explore opportunities for growth within our organization.
• 401(k) with 6% Match: Plan for your future with our robust 401(k) program, including a generous company match.