Dunkin Supervisor

$42,141 - $42,141/Yr

Dufry Group - Charleston, SC

Full-time - Entry Level

Charleston, SC

501-1,000 employees

About the position

The Dunkin' Supervisor position at Hudson involves overseeing daily store operations at the Charleston International Airport, ensuring exceptional customer service and adherence to brand standards. The role includes managing staff, food preparation, cash handling, and maintaining store cleanliness while providing training and support to team members.

Responsibilities

• Assist management with daily store operations, ensuring exceptional customer service.
• Oversee store opening, closing, and shift transitions.
• Handle food preparation and beverage service in a high-volume environment.
• Manage cash handling tasks, including register checks, end-of-shift reconciliations, voids, and deposits.
• Ensure staff arrive on time, in proper uniform, and report any tardiness or absences to management.
• Ensure customers are greeted promptly and served by well-trained team members.
• Efficiently manage customer lines and maintain a positive in-store experience.
• Assist customers with menu inquiries and provide store navigation support.
• Train new employees and provide ongoing coaching and development to the team.
• Assign daily tasks to crew members and communicate sales goals.
• Maintain strong product knowledge, manage stock replenishment, and ensure proper product rotation.
• Uphold housekeeping standards, including dusting, sweeping, mopping, and overall store cleanliness.
• Stay vigilant to prevent theft and enforce policies to minimize internal shrinkage.

Requirements

• Ability to manage and help plan daily activities with Leadership
• At least one year of experience as a F&B supervisor
• Experience providing supervision and support to store staff
• Works with on-site sales representatives
• Approachable and interactive leadership qualities
• Ability to work in a fast-paced environment
• Strong time-management and multitasking skills
• Good at solving problems
• High School Diploma or equivalent

Benefits

• Daily Pay: Receive your earnings as you work
• 20% Discount at Hudson, 50% Discount on Hudson Food and Beverages
• Paid Time Off (PTO)
• Personal and Parental Leave Programs
• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• Employee Recognition Programs
• Opportunities for Advancement and Growth
• Referral Bonus up to $500