Unclassified - Los Angeles, CA
posted 4 months ago
The IT Help Desk Support Specialist position is a critical role within our organization, responsible for providing comprehensive technical support to end-users. This position requires a strong understanding of both hardware and software troubleshooting, as well as the ability to resolve login issues and support desktop applications. The specialist will be involved in IT procurement, ensuring that all necessary equipment is available and functioning properly. Additionally, the role includes project deployment, where the specialist will assist in the rollout of new technologies and services, as well as monitoring and reporting on key IT services to ensure optimal performance and availability. In this role, the specialist will provide desktop support, which encompasses the installation, maintenance, and administration of PCs and laptops. This includes managing IT requests from users, ensuring that all issues are addressed promptly and effectively. The ideal candidate will have a solid knowledge of computer operating systems, as well as proficiency in Microsoft Office, Adobe Acrobat, and various desktop applications. This position offers a competitive salary of up to $55K, along with full medical, dental, and 401K benefits, making it an excellent opportunity for those looking to advance their careers in IT support.