E-Billing Specialist

Frost Brown Todd - Nashville, TN

Full-time - Entry Level

Nashville, TN

501-1,000 employees

Professional, Scientific, and Technical Services

About the position

The E-Billing Specialist at Frost Brown Todd LLP is responsible for managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. This role is crucial for maintaining effective communication with billing assistants, attorneys, and clients, while enforcing client e-billing guidelines and utilizing financial software solutions to streamline the billing process.

Responsibilities

• Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management, and accrual submissions.
• Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm.
• Utilize FBT software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage.
• Work with FBT software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites.
• Collaborate with billing assistants to ensure successful resolution of all e-billing submissions.
• Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and/or billing assistants and work through appeal submissions of the same.
• Follow up promptly on rejected or pending e-bills to ensure timely resolution.
• Create and revise basic spreadsheet reports.
• Track all e-billing efforts in ARCS, exporting email communication and critical information on the history of e-billing submissions through resolutions.
• Coordinate with the Rate Management Specialist to update rates for e-billed clients.
• Assist with e-billing email group and profile emails in e-billing software as needed.
• Assist with other special e-billing requests.
• Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes.

Requirements

• College degree or commensurate experience with a high school diploma.
• 3+ years specializing in e-billing.
• Law firm or professional services background preferred.
• Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email, or in person.
• Attention to detail with an eye for accuracy.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Knowledge of Aderant Software a plus.
• Proficiency in Microsoft Office products such as Word, Excel, Outlook.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Profit sharing
• Vision insurance