e-COMMERCE/DEPARTMENT LEAD

$52,645 - $52,645/Yr

King Soopers - Loveland, CO

Full-time - Entry Level

Loveland, CO

Food Manufacturing

About the position

The e-Commerce/Department Lead at King Soopers is responsible for assisting the Store e-Commerce manager in overseeing the daily operations of the e-Commerce department. This role emphasizes the company's core values and aims to enhance customer experiences by ensuring efficient order processing and team management.

Responsibilities

• Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Ensure team members adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Perform responsibilities required of selectors and customer attendants as needed per company guidelines.
• Train all functions and duties of the selector and customer attendant roles.
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable.
• Assist with scheduling to meet operational and associates' needs.
• Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants.
• Print and distribute order labels, including orders for perishable departments.
• Troubleshoot e-Commerce equipment and devices.
• Maintain level of supplies needed to perform necessary duties.
• Maintain organization and cleanliness of staging areas and equipment.
• Report pricing, scanning, item location discrepancies, and invalid temperature types to the store e-Commerce manager.
• Perform required opening and closing procedures.
• Learn and implement process improvements as directed by division or enterprise e-Commerce team.
• Provide feedback on team members' daily performance and annual performance reviews.

Requirements

• Proven supervisory experience.
• Ability to read shelf tags.
• Basic knowledge of computers.
• Excellent oral/written communication skills.
• Basic math skills (i.e., counting, addition, and subtraction).
• Self-directed, ability to execute projects with minimal supervision.

Nice-to-haves

• Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience.

Benefits

• Full-time position with competitive hourly wage.