E Commerce Listing Specialist

Goodwill • Newport News, VA

387d

About The Position

The position involves photographing and listing items on E-Commerce platforms, while also managing the inventory system for these items. The associate is expected to meet daily listing requirements, ensure accuracy in listings, and respond to customer inquiries to maintain satisfaction. This role does not include supervisory responsibilities and requires a high school diploma or GED.

Requirements

• High School Diploma or GED required.
• No previous experience required.
• No professional certifications are required for this position.
• Must successfully pass a criminal background check.
• Knowledge of online programs such as Google, eBay, and Amazon.com is required.
• Experience with Excel and online research is strongly preferred.
• Strong creative writing ability is required.
• Knowledge of digital camera use and ability to take acceptable digital photos for online listings is required.

Nice To Haves

• E-commerce research and listing experience, or equivalent knowledge from personal online sales experience preferred.
• Knowledge of Goodwill's product sales lines (i.e.- music, jewelry, art, electronics, cameras, etc.) preferred.
• Specific category skills and knowledge, such as jewelry, games, media, instruments, and electronics may factor into an Associate's day-to-day responsibilities.

Responsibilities

• Meets or exceeds daily listing requirements.
• Lists all items accurately with no typos or spelling errors.
• Identifies rare, collectible and/or unique items which will generate online sales.
• Achieves an average selling percentage of 80%.
• Responds to customer service inquiries to ensure customer satisfaction.
• Maintains clean, organized work and storage areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED