E-Commerce Product Owner

Omega Engineering - Swedesboro, NJ

Full-time

Swedesboro, NJ

Professional, Scientific, and Technical Services

About the position

The E-Commerce Product Owner is responsible for leading the development and optimization of consumer-facing eCommerce platforms, with a focus on enhancing the checkout experience to maximize conversions and customer satisfaction. This role oversees the entire product lifecycle, ensuring that platforms meet customer needs and drive revenue through a combination of technical expertise, business insight, and project management skills. The position requires coordination with cross-functional teams to deliver seamless and efficient user experiences.

Responsibilities

• Define the eCommerce product vision, strategy, and roadmap, aligning it with business objectives.
• Lead discovery sessions, gather requirements, and create detailed documentation, including use cases and system diagrams.
• Develop and implement revenue growth strategies to improve conversion rates and increase order value.
• Act as a bridge between business and technical teams, ensuring clear requirements and feasible solutions.
• Coordinate with internal stakeholders to align product development with business needs.
• Collaborate with UX/UI, engineering, analytics, and marketing teams to optimize the website experience and checkout process.
• Analyze site performance and user behavior, using A/B testing to improve platform effectiveness.
• Monitor market trends and competitors to keep the platform innovative.

Requirements

• 5+ years of product management experience, focusing on eCommerce checkout or payments.
• Bachelor's degree in Analytics, Business, Marketing, Computer/Data Science, or a related field.
• Experience with Agile methodologies and tools such as Jira and/or Wrike.
• Proven track record of driving significant conversion improvements in eCommerce.
• Strong analytical skills with experience in data-driven decision-making and A/B testing.
• Familiarity with analytics tools such as Google Analytics, Qualtrics, Bloomreach, etc.
• Exceptional ability to lead cross-functional teams in a matrixed environment.
• Ability to solve problems and drive activity to completion.
• Ability to meet frequent project deadlines in a fast-paced environment.
• Excellent communication and presentation skills, able to articulate complex concepts to various stakeholders.