eDiscovery Project Analyst

$60,000 - $65,000/Yr

Contact Discovery Services - Los Angeles, CA

Full-time - Entry Level

Remote - Los Angeles, CA

Professional, Scientific, and Technical Services

About the position

The eDiscovery Project Analyst at Contact Discovery Services plays a crucial role in supporting various aspects of the Electronic Discovery Reference Model (EDRM) workflows, particularly in administering casework using the Relativity platform. This entry-level position is designed for motivated individuals eager to gain expertise in eDiscovery processes, working closely with internal and external teams to ensure the efficient management of litigation projects. The role emphasizes a consultative approach in client interactions and requires a solid understanding of the legal case management lifecycle.

Responsibilities

• Work closely with other departments to complete complex projects in a fast-paced, deadline-driven environment.
• Assist with management of eDiscovery and litigation projects within the Relativity document review platform from processing through review and production.
• Administer processing, imaging, and productions in Relativity.
• Manage users, groups, permissions, fields, choices, layouts, views, dashboards, searches, STRs, batch sets, dtSearch indexes, ARM, structured analytics, conceptual analytics, and active learning.
• Provide reporting to case administrators related to workspace metrics, user activity, or other requested document-based metrics.
• Perform quality checks and detailed analysis on work product prior to document production or additional levels of review.
• Identify and resolve technical or workflow issues that arise during the eDiscovery process and escalate major issues when needed.
• Work certain night and weekend hours to assist the team with coverage.

Requirements

• BA/BS Degree or equivalent experience.
• Work experience with direct client/customer contact in a professional environment preferred.
• Strong teamwork and interpersonal skills.
• Dependable planning and organizational skills.
• Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non-technical stakeholders including attorneys, client support staff, and internal team members.
• Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment under tight deadlines.
• Strong analytical skills and the ability to comprehend technical content.
• Proficiency with Windows operating systems and the Microsoft Office product suite.
• Ability to demonstrate superior organizational skills with an acute attention to detail.
• Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines.

Nice-to-haves

• In-depth understanding of the electronic discovery reference model (EDRM).
• Knowledge of litigation support industry including evolution of product offerings and changing dynamics/expectations.
• General knowledge of litigation lifecycle or experience managing litigations.
• Experience with basic scripting in XML, Java, or HTML languages.
• Experience troubleshooting applications and communicating results to support teams.
• Relativity administrator experience.
• Relativity Certified Administrator certification.
• Relativity Specialist certifications.

Benefits

• Competitive salary from $60,000 - $65,000 based on experience.
• Performance-based bonuses.
• Opportunity to participate in employee profit-sharing program.
• Work schedule flexibility.
• Various company activities throughout the year.