E-learning Developer, AVP - Hybrid

$70,720 - $106,080/Yr

Citigroup - Jacksonville, FL

Full-time - Mid Level

Hybrid - Jacksonville, FL

Credit Intermediation and Related Activities

About the position

The E-learning Developer supports the training efforts of the Human Resources Independent Compliance Risk Management Team. The candidate will develop e-learning learning materials by integrating adult learning theory and creativity into all design elements for the creation of interactive and effective learning experiences.

Responsibilities

• Develop new course materials, redesign, or update existing courses in authoring software.
• Responsible for the end-to-end course development process, including creating storyboard, designing and developing engaging and interactive e-learning courses, reviewing, testing, and publishing.
• Identify the best ways to illustrate course content by selecting colors, images, typography, and layout while complying with industry and Citi standards.
• Create supporting material/media such as: videos, infographics, job aids, and simulations.
• Develop assessments, including knowledge checks or quizzes, to measure learners' comprehension and ensure alignment with learning objectives.
• Work with subject matter experts to review, refine, and credibly challenge content and offer suggestions from a learning perspective.
• Perform course design review; provide feedback/suggestions on course design, grammar, functionality, consistency, images, spacing, etc.
• Communicate project status and challenges effectively to stakeholders, ensuring transparency and timely updates for informed decision making.
• Create ADA course documentation.
• Provide and be receptive to feedback.

Requirements

• Must provide portfolio with e-learning work samples using authoring software at time of application.
• Proficient in e-learning authoring tools: dominKnow "DK1", Storyline, Snagit, Camtasia, Adobe Creative Suite, e.g., Photoshop, etc.
• Excellent creativity and design skills, with the ability to cohesively integrate lines, color, shape, space, images, and typography to create visually appealing and well-structured courses.
• Demonstrated experience incorporating adult learning theory, practices, and methodologies into the creation of training materials used in a business setting.
• Proficient in Microsoft Office: PowerPoint, Word, Outlook.
• Ability to communicate professionally with all levels of management.
• Able to organize workload and manage multiple projects.
• Detail-oriented; ability to work in a fast-paced environment.
• Ability to perform duties with minimal direction.
• Proficiency in written and spoken Spanish strongly preferred.
• Minimum 5 years of instructional design experience with at least 2 years' experience in a corporate environment.

Nice-to-haves

• Bachelor's degree in Instructional Design, Communication, or related field is preferred, master's degree is a plus.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays