Ecommerce Associate Product Manager

Simplisafe - Boston, MA

Full-time - Entry Level

Hybrid - Boston, MA

Administrative and Support Services

About the position

As an Associate Product Manager at SimpliSafe, you will support a team of product managers in enhancing the site experience to drive conversion rates and lead collection. This role involves collaborating with developers, designers, and analysts to create and test new user experiences, utilizing both qualitative and quantitative research to inform product strategies. The position is integral to optimizing the customer journey on Simplisafe.com, ensuring that user needs are met while contributing to the company's mission of home security.

Responsibilities

• Support the team of product managers in optimizing the site for conversion and lead creation.
• Play a key role in projects including experimentation, new user flows, product launches, and tech debt.
• Learn about and work across all areas of the site from user entry to checkout.
• Partner closely with cross-functional stakeholders to influence product strategy and improve processes.
• Increase the velocity of experiment output while maintaining quality standards.
• Cultivate a collaborative culture and a healthy team environment.
• Advocate for the customer by consuming user research and focusing on solving user challenges.
• Share ideas and actively participate within the team.

Requirements

• 1-3 years of experience in product management, experimentation, or CRO in the Ecommerce or tech space.
• Experience working in an Agile framework.
• Entrepreneurial self-starter with a curious mindset.
• Strong communication and collaboration skills.
• Experience partnering with developers, copywriters, designers, and analysts preferred.
• Proven experience making data-informed decisions.
• Familiarity with statistical concepts around experimental design and analysis is a plus.