ED Social Worker I

Hendrick Medical Center - Abilene, TX

Abilene, TX

Hospitals

About the position

The social worker is responsible for assisting in meeting the patient's needs throughout the continuum of care. The Social Worker guides patients, families, physicians and the interdisciplinary team to the appropriate community and adjunct resources that foster quality of life. The social worker interviews patients/families/caregivers/support systems to obtain an age-appropriate psychosocial assessment. The social worker assists patients/families/caregivers/support systems in adjustments to illness, disabilities and the resolution of difficulties within the care management process. The social worker provides psychosocial assessments and develops an interdisciplinary plan of care with the patient and stakeholders to best meet the patient/family needs. The social worker implements and assists with discharge planning services particularly for the complex patient. In the ED, the social worker will facilitate the discharge of patients from the ED and for early intervention with patients being hospitalized. Responsibilities include crisis intervention (to include domestic violence, sexual assault, human trafficking and death), psychosocial assessments with a full range of psychosocial interventions for patients/families, transitional care, and when appropriate, follow-up phone calls and post discharge intervention. Services will also include concrete assistance (e.g., pharmacy (medication assistance), home care, transportation, entitlements, and referral for community services) and close collaboration with the social workers in the outpatient settings to whom ED patients may be referred for follow-up.

Responsibilities

• Assist in meeting the patient's needs throughout the continuum of care
• Guide patients, families, physicians, and the interdisciplinary team to appropriate community resources
• Conduct age-appropriate psychosocial assessments
• Assist patients/families/caregivers in adjustments to illness and disabilities
• Develop interdisciplinary plans of care with patients and stakeholders
• Implement and assist with discharge planning services
• Facilitate discharge of patients from the ED
• Provide crisis intervention for various situations
• Conduct follow-up phone calls and post-discharge interventions
• Provide concrete assistance such as medication assistance, home care, and transportation
• Collaborate with outpatient social workers for follow-up care

Requirements

• Bachelor's Degree in Social Work with current LBSW
• Master's Degree in Social Work preferred with LMSW or LCSW
• Prefer two (2) years experience
• One (1) year in hospital performing medical social work preferred
• Licensed Social Worker in State of Texas
• Certification through Commission for Case Manager (CCM) or American Case Management Association (ACMA) within 2 years of hire
• Proven advanced communication and interpersonal skills
• Strong commitment to interdisciplinary collaboration and communication
• Strong computer skills
• Customer service skills
• Creative problem solving
• Proficient organization and planning
• Self-directed
• Ability to tolerate frequent interruptions and demanding workload
• Knowledge of Microsoft Outlook and Office (Word, Excel)
• Proficient in Allscripts EMR, Allscripts CM software program, IDX and 3M within 6 months
• Good general health and stress coping ability