editor/writer

$39,853 - $39,874/Yr

Randstad - South Jordan, UT

Full-time - Entry Level

South Jordan, UT

Administrative and Support Services

About the position

The Editor/Writer position at Randstad US involves supporting written Client Relations and Senior Investor inquiries, ensuring compliance with regulations regarding Client Complaints. The role requires investigation, research, and resolution of a high volume of cases, communicating the firm's decisions in a formal written format. Additional operational responsibilities may include settlement processing and handling incoming calls.

Responsibilities

• Ensure compliance with regulations governing the handling of Client Complaints.
• Investigate, research, and resolve a large volume of assigned cases in a formal written format.
• Communicate the firm's decision to the client regarding complaints.
• Handle various operational responsibilities within Client Relations, including settlement processing and privacy opt-out processing.
• Manage incoming telephone calls and other assigned projects as needed.

Requirements

• Bachelor's degree required.
• 2 years of experience in a related field.
• Strong research and communication skills.

Benefits

• Health insurance
• 401K contribution
• Incentive and recognition program