Educator: In-Person Hiring Event (Chicago Market)

$33,280 - $44,283/Yr

Disability Solutions - Chicago, IL

Full-time - Entry Level

Chicago, IL

Administrative and Support Services

About the position

Join lululemon as an Educator, a role that is foundational to our success as an organization. As an Educator, you will be at the forefront of creating a world-class guest experience in our retail stores. Your primary responsibility will be to engage and connect with our guests, providing them with top-quality product education and sharing authentic insights about our community and culture. This position is not just about selling products; it’s about fostering relationships and ensuring that every guest feels valued and understood. In this role, you will interact with guests to ensure they have a great experience, valuing their time and assessing their needs to provide customized solutions. You will facilitate seamless transactions and execute omnichannel programs, ensuring that every guest leaves satisfied. Your ability to move dynamically on the floor will allow you to continuously engage with guests and attend to their needs, while also receiving feedback and collaborating with store leadership to enhance the guest experience. Collaboration is key in this role. You will contribute to a respectful and inclusive team environment, establishing supportive relationships with your colleagues. Working together, you will ensure optimal guest experiences and support store operations. You will also perform various operational tasks, such as product presentation and maintaining the store's luxury environment, all while adhering to safety policies and procedures. At lululemon, we are committed to creating a positive change and building a healthier, thriving future. We focus on creating an equitable, inclusive, and growth-focused environment for our people, and as an Educator, you will play a vital role in this mission.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests' time.
• Assess guests' needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and 'make it right' for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Requirements

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only).
• Must have the ability to travel to assigned store with own transportation methods.
• Willing to work a flexible schedule including evenings, weekends, and holidays.
• Willing to work in an environment with bright lights and loud music.
• Willing to move through a store for most of a shift to help guests and accomplish work.
• Willing to move boxes weighing up to 30 lbs (13.6 kg).
• Willing to work as part of a team and also complete some work independently.

Nice-to-haves

• High school diploma, GED, or equivalent.

Benefits

• Extended health and dental benefits, and mental health plans.
• Paid time off.
• Savings and retirement plan matching.
• Generous employee discount.
• Fitness & yoga classes.
• Parenthood top-up.
• Extensive catalog of development course offerings.
• People networks, mentorship programs, and leadership series.