Effy Brand Ambassador Fine Jewelry

Saks Off 5TH - Aventura, FL

Full-time - Entry Level

Onsite - Aventura, FL

51-100 employees

General Merchandise Retailers

About the position

The Effy Brand Ambassador at Saks OFF 5TH is responsible for delivering exceptional customer service and achieving individual sales targets. This role emphasizes building customer relationships, maintaining product knowledge, and ensuring a positive shopping experience. The ambassador will also assist with inventory control and uphold visual merchandising standards.

Responsibilities

• Act as an Effy Ambassador to deliver individual sales budget
• Provide exceptional customer service by prioritizing customer needs
• Maintain up-to-date knowledge of all product categories
• Collect meaningful customer data to build relationships
• Offer an Effy Certificate of Authenticity on all Effy sales
• Demonstrate connected service behaviors for a positive client experience
• Assist with inventory control
• Maintain consistent visual merchandising and housekeeping standards
• Ensure adherence to company retail operating and security procedures
• Foster collaboration among the team to create a positive buying environment
• Provide help and advice to colleagues to achieve sales goals
• Respond positively to reasonable requests from team members

Requirements

• Strong customer service skills
• Ability to meet sales targets
• Knowledge of fine jewelry products
• Experience in retail sales
• Excellent communication skills

Nice-to-haves

• Previous experience as a brand ambassador
• Familiarity with luxury retail environment
• Ability to build and maintain customer relationships

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance
• Opportunities for advancement