EHR Systems Analyst
The Corvallis Clinic - Corvallis, OR
posted 3 days ago
About the position
The EHR Systems Analyst position is responsible for in-depth knowledge of our current EHR system, Athenahealth. The EHR Systems Analysts will lead the effort to support our organization EHR needs and serve as a key clinical IT resource for the implementation, maintenance, and modification of the EHR as well as user-support and training. The analyst functions as a member of the EHR team and in collaboration with both business and clinical users, as well as other IT teams to support our clinic-wide vision of comprehensive patient care in the most efficient and cost-effective manner. The Systems Analyst will complete routine system administration and maintenance. Coordinates and completes special projects. Provides end-user training and ongoing support. Evaluates and updates best-practice workflows. Troubleshoots and resolves application and workflow issues. Engages with EHR vendor and other third-party vendors for EHR solutions and support. Leverages system functionality to support clinical processes and organizational goals. The EHR Systems Analyst must be people-oriented with good communication skills to work effectively with clinical and administrative staff to understand the problem(s) from a technology and/or application perspective and work through the issue to resolution.
Responsibilities
- EHR Maintenance, EHR Project Management, EHR User Support and Troubleshooting 80% of position
- Participate in building and maintain a service-oriented culture within The Corvallis Clinic.
- Gain an in-depth knowledge of the EHR software as well as clinical workflows to translate patient care needs into EHR functionality.
- Perform administration of EHR user accounts, access permissions, and roles assignment.
- Create new Provider profiles, including configurations and enrollments.
- Build, deploy and maintain clinical templates and customizations.
- Participate in the development and testing of updates and new features.
- Lead or participate in new EHR Initiatives and projects.
- Coordinate response to requests by departments for EHR system modifications and enhancements.
- Train new employees and providers on EHR system and general IT practices and policies.
- Track and resolve issues submitted to EHR support Tier 1+.
- Conduct both classroom style training and one-on-one training sessions as needed.
- Develop and maintain documentation for training and process improvement.
Requirements
- Three (3) years relevant EHR experience.
- Bachelor's degree with one (1) year relevant EHR experience.
- Associates degree with two (2) year relevant EHR experience.
- Ability to work with minimal supervision and maximum accountability.
- Exceptional communications abilities both orally and in writing with all levels of clinical, administrative, and support staff.
- Conceptual and practical understanding of various training techniques for users with various learning styles.
- Ability to customize and configure systems to support clinic workflow and clinical best practices.
- Ability to evaluate and analyze system features and functionality for problem resolution.
- Ability to maintain a flexible schedule that will include some evening and weekend hours.
- Ability to understand and document clinical workflow and identify areas for improvement.
- Knowledge of industry best practices related to patient flow and staffing roles.
- Exceptional computer skills, particularly in all Microsoft Office software.
Benefits
- Work-life balance is a top priority at The Corvallis Clinic
- 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
- Generous Personal Leave Accrual
- Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
- Employer contribution to HSA and HRA (when enrolled in Medical Plan)
- Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
- Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
- Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement) and discretionary Profit Share after 2 years (w/hours requirement).
- Pay on Demand (up to 2x per month)
- Casual Fridays (with clinic approved attire)
- Year-round employee engagement events and festivities
- Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
