Elderwood General Manager

$70,000 - $80,000/Yr

The Darling Company - Visalia, CA

Full-time - Mid Level

Visalia, CA

Insurance Carriers and Related Activities

About the position

The Elderwood General Manager at The Darling is a hands-on leadership role responsible for overseeing the food and beverage team in a fine dining environment. The position focuses on enhancing customer service and teamwork to ensure every guest has a memorable dining experience. The General Manager will lead by example, manage staff, and maintain high operational standards while fostering a positive work environment.

Responsibilities

• Oversee a team of employees including hiring, development, scheduling, and training.
• Ensure high-level service in all aspects of operations and provide each guest with a memorable dining experience.
• Create a service-first work environment.
• Assure cleanliness of front-of-house areas including windows, light fixtures, and entrance as assigned.
• Assign service-related tasks to servers.
• Ensure dining tables are properly prepared for service.
• Communicate to staff all current menu choices, specials, and menu deviations.
• Assist with special events as needed.
• Adhere to grooming and appearance standards consistently.
• Understand and communicate products and services available at the hotel.
• Follow all company safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to Human Resources.
• Ensure team members' uniforms are neat and professional and grooming standards are followed.
• Maintain confidentiality of proprietary information; protect company assets.
• Anticipate and address guests' service needs.
• Thank guests with genuine appreciation.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.

Requirements

• Minimum of 3-5 years of Restaurant Management experience.
• Ability to direct and coordinate the organization's goals and objectives.
• Hands-on leadership style.
• Able to build, coach, and develop a team.
• Excellent interpersonal communication skills.
• Exceptional customer service and problem-solving skills.
• Detail-oriented with a focus on quality.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Life insurance