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ELECTRICIAN
Abc Home & Commercial Services - Cedar Park, TX
posted about 2 months ago
About the position
As an Electrician at ABC Home & Commercial Services, you will be responsible for performing high-quality electrical work, repairs, and replacements for residential and commercial customers. This role emphasizes professionalism, excellent customer service, and adherence to safety codes while covering the entire Austin Metro area. With a focus on efficiency and customer satisfaction, you will diagnose electrical issues, recommend solutions, and complete authorized repairs.
Responsibilities
- Accurately diagnose the cause of electrical problems and recommend options for repair or replacement to customers.
- Price work in accordance with company policy and complete repairs after authorization is received.
- Complete all authorized service repairs with professionalism and service excellence.
- Work with inspectors, suppliers, and co-workers to ensure correct project work while abiding by all codes.
- Listen to customer's concerns regarding the services provided and suggest proper treatments or solutions.
- Know and understand all applicable federal, state, and local codes and apply them in a practical manner on each job.
- Carry out general electrical skills such as reading diagrams and blueprints, running conduit and wire, and installing devices.
- Troubleshoot circuits, devices, and equipment effectively.
- Communicate with supervisors, dispatchers, CSRs, and customers to ensure complete alignment during the service repair or replacement process.
- Train coworkers who may be assigned to work with you.
- Be available for periodic on-call rotation assignments to ensure 24/7/365 coverage for customers.
- Maintain a professional attitude at all times with customers, fellow employees, and supervisors.
Requirements
- Minimum 3 years of Residential Electrical Service Tech experience.
- Hold current Texas TDLR Residential Wireman, Journeyman Electrician, or Master Electrician license.
- Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
- Completed specialized courses in residential and commercial electrical practices with a strong working knowledge of codes and safety measures.
- Excellent communication and customer service skills.
- High proficiency with emailing, instant messaging, and use of various electronic devices and applications for effective communication/information sharing.
- Ability to prioritize workload under pressure and handle irate customers while maintaining good composure.
- Dependable and self-motivated with a desire to work year-round.
- Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
- High school diploma or GED required.
Nice-to-haves
- Generac Certified Technician preferred, but not required.
Benefits
- Comprehensive benefits package including health, dental, vision, and life insurance.
- 401(k) with company matching.
- Paid vacation and sick leave.
- Participation in the Profit-Sharing Plan.
- Additional compensation opportunities through the Lead Now Program.
- Company clubs, outings, and paid training and development opportunities.
- Tuition reimbursement and educational scholarships for employees and family members.
- Volunteer Engagement Program with approved Volunteer Time Off (VTO).
- Wellness program including a gym membership and a company vehicle with gas card.
