Stanford University - Stanford, CA

posted 2 months ago

Full-time - Mid Level
Stanford, CA
10,001+ employees
Educational Services

About the position

Stanford University, located in the heart of California's Silicon Valley, is seeking a dedicated individual to join the Residential & Dining Enterprises (R DE) team. This role is essential for overseeing the operations, maintenance, and repair of complex facilities, particularly focusing on electronic access systems. The successful candidate will perform specialized work activities that support the physical environment and building systems of the university's facilities, which pose greater regulatory and safety risks. This position requires a hands-on approach to managing hardware and system functionality of electronic access systems, troubleshooting, diagnostics, and coordinating with the Locksmith team for installation planning. In this individual contributor role, the incumbent will co-manage key and core combination hierarchies, maintain building keying records, and assist in the design and oversight of keying projects. The role also involves performing key audits to ensure the integrity of the keying system. The candidate will serve as the primary point of contact for facilities' issues, initiate work requests, monitor completion, and manage the maintenance and renovations budget. Additionally, the role includes coordinating routine maintenance services, analyzing utility usage, and implementing facility security programs. The position requires a proactive approach to project coordination, safety management, and communication services. The successful candidate will also be responsible for maintaining the R DE Key Database, overseeing keying or re-keying of facilities, and providing technical direction to locksmith staff. This role is critical in ensuring the safety and security of the university's facilities and requires a commitment to excellence and a customer-first mindset.

Responsibilities

  • Manage the hardware and system functionality of electronic access systems.
  • Assist with system troubleshooting, diagnostics, and new component part activation.
  • Work closely with the Locksmith team on electronic access installation planning, including parts and labor needs.
  • Assist with access systems preventive maintenance programs, including development, planning, and execution.
  • Co-manage all aspects of key and core combination hierarchies and provide backup coverage when required.
  • Maintain all building keying records and assist with keying system design and oversight of building keying projects.
  • Perform key audits to ensure keying system integrity.
  • Serve as the property operations/maintenance point of contact for facilities' issues in complex facilities.
  • Initiate work requests and monitor completion; manage maintenance and renovations budget.
  • Coordinate and monitor routine maintenance services completion, including trash, utilities, custodial, and pest control.
  • Perform condition assessments on appearance, equipment, or troubleshooting and analyze results to establish preventive maintenance plans.
  • Coordinate, direct, inspect, and approve contract work and third-party vendors.
  • Implement facility security programs by developing procedures, distributing keys, and monitoring access records.
  • Complete project coordination by overseeing and executing assigned tasks within department projects.
  • Serve as safety management coordinator by correcting identified safety issues and tracking corrective actions.
  • Coordinate communications services and provide updates to building occupants.
  • Coordinate space management and planning activities, including analyzing moves and maximizing space utilization.

Requirements

  • Bachelor's degree and five years of related, demonstrated technical facilities management experience, or a combination of education and relevant experience.
  • Competence in technology related to electronic access systems, including programming and troubleshooting.
  • Analytical skills to analyze and track complex space, equipment, and financial data.
  • Interpersonal skills and mature judgment to interact effectively with a broad range of people, including faculty and vendors.
  • Ability to coordinate and manage multiple projects with competing priorities and meet deadlines.
  • Working knowledge of applications such as Excel, Word, PowerPoint, and Project.
  • Experience working with internal and external vendors and services contracting.
  • Background knowledge of safe handling and disposal of chemicals and hazardous waste.

Nice-to-haves

  • Experience in project management and coordination.
  • Familiarity with safety management and emergency preparedness plans.
  • Knowledge of property administration specific to purchase order tracking and inventory control.

Benefits

  • Retirement plan
  • Tuition reimbursement
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