Electronic Enrollment Analyst

About the position

As an Enrollment Analyst, you will manage and update electronic data files, troubleshoot system problems, and provide technical support to clients. This role involves analyzing data issues, coordinating with third-party administrators, and overseeing programming changes to ensure efficient electronic data processing.

Responsibilities

• Schedule, monitor, and update ongoing electronic data files.
• Research, analyze, and troubleshoot electronic data files and system problems.
• Provide information to other business units regarding payment and file processing results.
• Initiate corrective action and provide follow-up to ensure corrections are completed.
• Request, oversee, and test programming changes to electronic data processing.
• Consult with clients and third-party administrators to resolve electronic data reporting and system logic problems.
• Implement electronic data file transmissions and facilitate external user access.
• Coordinate and provide ongoing training and technical support to end users.
• Assist programmers in reviewing program code, analyzing, automating, and testing projects.

Requirements

• Experience with health insurance claims and data entry.
• Strong computer skills.
• Customer service experience.
• Claims processing knowledge.

Nice-to-haves

• Previous experience processing electronic eligibility data/files.
• Proficiency in word processing, spreadsheet, and database applications.
• Strong analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Ability to solve problems using independent judgment.

Benefits

• 100% remote work opportunity
• Flexibility and work-life balance
• Opportunities for internal career growth after contract period
• Collaborative and innovative work environment