ELEMIS - Director, Amazon Operations

$110,000 - $135,000/Yr

L'Occitane - New York, NY

Full-time - Director

New York, NY

Health and Personal Care Retailers

About the position

ELEMIS is seeking a strategic and analytical ecommerce leader to serve as the Director of Amazon Operations. This role is pivotal in managing the day-to-day operations on Amazon, ensuring profitability and growth through effective sales and merchandising strategies. The Director will oversee the Amazon P&L, collaborate with internal teams and external partners, and drive initiatives that enhance brand awareness and achieve long-term profitability.

Responsibilities

• Manage full Amazon P&L and budgets to ensure brand hits profitability and sales goals.
• Define and achieve growth targets through planning and implementation of effective advertising and retail strategies, promotions, site content optimization, and assortment plans.
• Oversee Amazon agency in day-to-day operations with a focus on operational excellence, achieving sales goals and profit.
• Manage all Amazon-related operations including inventory planning, customer experience, listing and catalog management, account health, and other relevant business operations.
• Own total forecasting, including sales and demand, collaborating internally to ensure accurate scenarios and execution and communication across all stakeholders.
• Lead planning and execution of new product launches and effectively execute the go-to-market launch process, collaborating cross-functionally with internal and external stakeholders.
• Manage and optimize content, including all product detail page assets, landing pages, and videos.
• Develop and manage reporting and analytics that lead to actionable insights and measurable optimizations.
• Ensure all duties contribute to the short and long-term Sustainability Goals set forth by ELEMIS.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.
• 8+ years of experience working with a brand on Amazon through Seller Central required, luxury beauty brand experience preferred.
• Strong understanding of Amazon Seller Central, FBA environment, and Amazon media.
• Excellent analytical skills with the ability to interpret data and generate actionable insights.
• Proficient in Excel: must be able to do VLOOKUP, pivot tables, and other basic formulas.
• Highly organized, proactive self-starter with a teamwork attitude.
• Ability to thrive in a fast-paced, dynamic environment.

Nice-to-haves

• Experience in luxury beauty brands is preferred.
• Demonstrated ability to drive continuous process improvements and introduce best practices across the organization.

Benefits

• Competitive salary range of $110,000 to $135,000 annually.