Eligibility Specialist-Kanawha WIC

VALLEYHEALTH - Charleston, WV

- Entry Level

Charleston, WV

Ambulatory Health Care Services

About the position

The WIC Office / Medical Assistant must acquire a working knowledge of the WIC Program State and Federal Policies and Procedures, be able to function independently and as part of a team, and be willing to take direction from supervisors or leaders in the clinic. Attendance for ongoing training is required. Under general supervision, performs a full-performance level work in multi-step clerical / medical tasks calling for interpretation and application of office procedures, rules and regulations. Performs related work as required.

Responsibilities

• Completes client application, verifies initial eligibility criteria and enters data into computer.
• Provides orientation to clients on WIC Program responsibilities and spending food benefits.
• Records a brief medical history of the previous six months.
• Performs anthropometric measurements; and Hemacue Hemoglobin testing.
• Documents all information and plots the growth grid.
• Enters data into a computer display terminal; may make inquiries into the system.
• Maintains office client schedule and completes participant reminder call lists.
• Assigns eWIC cards and loads benefits as prescribed by CPA/Nutritionist.
• Sorts and files documents numerically, alphabetically or according to other predetermined classification criteria; pulls material from files upon request.
• Operates office equipment such as computers for data entry, scanners, signature pads, adding machines, electronic calculators, copy machine, fax, shredder, laminating machine, and other machines requiring no special previous training.
• Answers telephone; takes messages; routes calls; answers general information questions; schedules or reschedules clients.
• Receives, sorts and distributes incoming / outgoing mail; performs messenger work.
• Inventories stock and distributes medical/clinic supplies.
• Counts, collates, codes, sorts, staples and inserts forms in envelopes.
• Posts various information to log or ledger for record keeping purposes.
• Other duties as assigned.

Requirements

• High School diploma or GED.
• Some medical office experience helpful, but not required.
• Ability to be organized and precise necessary.
• Ability to work effectively as a team with other WIC staff and supervisors.
• Willing to participate in training to screen WIC participants for eligibility, height/weight measures, finger prick hemoglobin readings, scheduling, and other office functions as assigned.
• Data entry computer skills.
• Excellent telephone skills necessary.