SolutionHealth - Manchester, NH
posted about 1 month ago
Full-time - Entry Level
Manchester, NH
Ambulatory Health Care Services
About the position
The Patient Service Representative in the Float Pool at Elliot Health System is responsible for providing clerical support in various areas, primarily focusing on front desk operations. This role involves greeting and registering patients, managing appointment schedules, and ensuring accurate patient records and billing processes. The representative plays a crucial role in enhancing patient care and administrative efficiency within the healthcare setting.
Responsibilities
- Greets and registers patients; notifies medical staff of their arrival.
- Verifies current address and insurance status.
- Uses appropriate company procedures for writing referrals.
- Schedules referral appointments with specialists, hospital testing, and lab work.
- Completes prior authorization of testing according to insurance requirements.
- Checks out patients from the office.
- Collects payments and schedules follow-up or specialty appointments as appropriate.
- Posts charges to the patients' accounts using appropriate diagnostic and CPT coding.
- Maintains providers' schedules, optimizing effective scheduling of appointments.
- Confirms appointments for the daily schedule.
- Assists in developing and implementing systems to support effective and accurate registration of patients.
- Makes recommendations to increase efficiency of patient care or administrative functioning of the area.
Requirements
- High School Diploma or equivalent required.
- Proficient in Microsoft Office.
- Previous experience in a healthcare setting performing similar functions preferred.
Benefits
- Disability insurance
- Health insurance
- Dental insurance
- Tuition reimbursement
- Vision insurance
- 403(b)
- Life insurance
