EMA Public Information Officer

$87,506 - $87,506/Yr

Louisville Metro Government - Louisville, KY

Full-time - Mid Level

Louisville, KY

Justice, Public Order, and Safety Activities

About the position

The Public Information Officer is responsible for developing and managing internal and external communications for the Louisville Metro Government. This includes creating publications, managing social media, and serving as the primary contact for media inquiries. The role involves supervising staff, coordinating communication strategies, and ensuring consistent messaging across various platforms. The officer also plays a key role in emergency communication and public outreach efforts.

Responsibilities

• Develop and manage internal and external communications including newsletters, press releases, and social media postings.
• Serve as the first point of contact for all media platforms.
• Supervise, direct, and evaluate assigned staff, addressing employee concerns and performance appraisals.
• Coordinate and review work assignments, establish work schedules, and monitor progress.
• Prepare and implement communication objectives as outlined in agency plans.
• Conduct searches of electronic records for open records requests and monitor their progress.
• Prepare staff for media interviews and manage media relations.
• Serve as webmaster and coordinate the development of websites and social media platforms.
• Train employees in website and social media posting and editing.
• Attend agency meetings, special events, and outreach activities to provide information to the public.
• Design, produce, and distribute written communications and emergency preparedness materials.
• Lead and maintain the agency's Joint Information Center during events and emergencies.
• Collaborate with local, state, and federal partners for coordinated emergency information.
• Create and maintain an up-to-date PIO/Media Manual.
• Coordinate outreach and communications efforts for sector-based projects.

Requirements

• Bachelor's Degree in Communications, Public Relations, Journalism or related discipline.
• Five years of experience in communications and/or public relations, public speaking, press relations, speech, news writing, social media and web design, Crisis Communications, and Incident Management.

Nice-to-haves

• Experience in crisis communication and incident management.
• Familiarity with open records regulations at local, state, and federal levels.

Benefits

• Full medical, dental, and vision insurance coverage.
• Group term life and supplemental life insurance.
• Accidental death and dismemberment insurance.
• Sick leave and vacation days.
• Holiday pay and bereavement leave.
• Participation in Kentucky Public Pensions Authority.
• 457 Deferred Compensation plan.
• Voluntary lifestyle benefits and tuition assistance.
• Childcare assistance and free TARC use.
• Paid parental leave.