Unclassified - Seattle, WA
posted 2 months ago
Leap Event Technology is seeking an Email Marketing Director to join our dynamic team. In this role, you will be at the forefront of revolutionizing the event technology industry, empowering our clients to create engaging and impactful experiences. As an Email Marketing Director, you will provide strategic insights and best practices to our clients, ensuring their satisfaction through superior customer service and email marketing expertise. You will be responsible for understanding client business objectives and developing evolving playbooks that drive their success. Your leadership will be crucial in managing a support team, aligning efforts with the agreed-upon scope of work, and triaging client emergencies as they arise. In addition to client support, you will play a vital role in generating client success by building strong relationships with key stakeholders. You will maintain a client success roadmap that highlights wins and goals, identifying areas of opportunity for upsells or add-on services. Your leadership will extend to managing a team of digital marketing analysts, ensuring that client requests are executed with accuracy and timeliness. You will contribute to the leadership team's strategic planning, case studies, and special projects, ensuring that Leap's policies and quality assurance procedures are consistently adopted. Leap Event Technology is a remote-friendly company, allowing you to work from anywhere in the Pacific, Mountain, or Central time zones. We pride ourselves on our diverse and passionate team, dedicated to transforming event experiences for our clients. With a commitment to employee satisfaction, we offer a range of benefits and a supportive work environment that fosters growth and development.