Embedded Linux Field Engineering Manager

Canonical Group - Washington, DC

Full-time - Manager

Remote - Washington, DC

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Embedded Linux Field Engineering Manager at Canonical is responsible for leading a regionally-focused team of Field Engineers in Presales and Professional Services activities. This role involves helping customers with solution architecture, design, and delivery, while promoting Canonical's technologies as a trusted advisor. The position requires a blend of technical expertise in embedded Linux and leadership skills to develop and mentor team members, ensuring high-quality service delivery to clients across various time zones.

Responsibilities

• Lead and develop a team of Field engineers in Presales and Professional Services.
• Solve customer problems by promoting Canonical's technologies and being a trusted advisor.
• Work remotely in a single major time zone.
• Coach, mentor, and offer career development feedback to team members.
• Identify and measure team health indicators.
• Implement disciplined engineering processes.
• Represent the team and product to stakeholders, partners, and customers.
• Develop and evangelise great engineering and organisational practices.
• Plan and manage progress on agreed goals and projects.
• Collaborate with other leaders as an active part of the leadership team.

Requirements

• Exceptional academic track record from both high school and university.
• Bachelor's degree in Computer Science or related technical field.
• Extensive embedded Linux experience, preferably with Yocto or similar.
• Extensive Linux experience, with a preference for Debian or Ubuntu.
• Fluency in at least one programming language: Golang, Python, C, C++, or Rust.
• Ability to manage a small team effectively.
• Experience with customer engagements.
• Professional written and spoken English skills.
• Excellent interpersonal skills, curiosity, flexibility, and accountability.
• Result-oriented with a personal drive to meet commitments.
• Ability to communicate the business benefits of technology.
• A humble learner and quick study.

Nice-to-haves

• RTOS experience.
• Additional programming languages proficiency.
• Experience working in a remote-first, diverse, distributed company.

Benefits

• Performance-driven annual bonus or commission.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations for team meetings.
• Priority Pass and travel upgrades for long haul company events.