EMBEDDED SECURITY SERVICE INSTALLATION Technician / PRODUCT MANAGER

$125,000 - $145,000/Yr

NEIS Executive Search - New York, NY

Full-time - Mid Level

New York, NY

About the position

The Embedded Security Service Installation Technician/Product Manager role at ALLCOM GLOBAL SERVICES involves providing on-site service, installation, and maintenance of various electronic security systems. The position requires a strong background in integrated security solutions, with responsibilities including troubleshooting, customer training, and ensuring compliance with industry standards.

Responsibilities

• On-site service, maintain, install, and configure various types of electronic systems, including access control and video systems.
• Read and interpret blueprints and schematics to determine layout and installation requirements.
• Perform on-site service to troubleshoot and repair installed systems.
• Collaborate with customers and end-users to understand their needs and provide recommendations for system upgrades or enhancements.
• Assist with new programming of related security software.
• Use power tools and other equipment to mount, secure, and connect system components.
• Ensure that all installations are completed according to industry standards and regulations.
• Test and verify system functionality after installation, making any necessary adjustments or repairs.
• Provide training to customers on how to use and maintain installed systems.

Requirements

• 10 years of integrated security experience.
• High school diploma or equivalent.
• Manufacturer Certification is preferred in LENEL, AMAG, GENETEC, AXIS, HANWAH MILSTONE, EXACQ VISION, etc.
• Proven experience as an installation technician.
• Strong knowledge of NEC (National Electrical Code) regulations.
• Proficiency in reading and interpreting blueprints, schematics, and technical manuals.
• Familiarity with integrated security systems and service technician practices.
• Basic computer hardware knowledge is required.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication skills to interact with customers and end users effectively and professionally.