EMEA OPS Account Manager

Westinghouse Electric Company - Cranberry Township, PA

Full-time - Mid Level

Cranberry Township, PA

5,001-10,000 employees

Computer and Electronic Product Manufacturing

About the position

The EMEA OPS Account Manager at Westinghouse Electric Co. is responsible for leading a team of account managers to facilitate communication and coordination between the Business Unit (BU) and the Global Supply Chain Solutions (GSCS) Team. This role focuses on ensuring the smooth flow of information and resources to support the operating plants business segments in the EMEA region, driving procurement processes, and managing customer relationships to enhance project delivery and revenue recognition.

Responsibilities

• Aggregate demand from BU for GSCS and supplier activities.
• Lead Bid and Proposal (B&P) identification and execution.
• Act as issue resolution point of contact for BU stakeholders.
• Serve as voice of the customer within the GSCS organization.
• Understand project delivery performance at BU level and drive management/resolution of variances with Procurement Program Management (PPM) and Supplier Performance Engineering (SPE) teams.
• Lead Get to Green (G2G) Process for BU segment to track key metrics and resolve issues.
• Lead Escalation Process for BU segment through issue management database.
• Create and align with the Business on a rolling 5-year forecast at a category demand plan level.
• Build and leverage relationships with BU leadership and WEC customer facing teams.
• Continuously translate BU sales pipeline into future material and services needs.
• Identify cost savings opportunities and ensure alignment to savings goals.
• Provide input into project planning proposals and approval stage-gates.
• Deliver presentations to executives for large offers.
• Ensure comprehensive risks are understood in project-based solutions.
• Own execution and coordination of contract flow downs and risks at the PO level.

Requirements

• B.S. degree or equivalent in engineering, business, or related field.
• Master's Degree in Business Administration is preferred.
• 10+ years of experience in procurement, sourcing, project management or engineering roles.
• Experience leading teams.
• Experience supporting large, complex, cross-functional projects.
• Experience in customer-facing roles providing excellent customer service.
• Strong analytic experience and good problem-solving ability.
• Demonstrated leadership skills in a global, cross-cultural setting.
• Experience with vendor purchase order issuance and administration.
• Ability to travel 10%.

Nice-to-haves

• Experience in global sourcing and knowledge of regional supplier base.
• Microsoft Project, PowerPoint, Excel, SharePoint, PowerBI expertise or similar systems.
• ERP system experience in a global environment (SAP & Ariba).

Benefits

• 401(k) matching
• Paid holidays
• Referral program
• Tuition reimbursement