About the position
The Emergency Department Technician I position at Kaiser Permanente involves providing essential support to the healthcare team under the direct supervision of a physician or designee. The technician plays a critical role in assisting with the examination and treatment of patients in the emergency department, ensuring that care is delivered competently and in accordance with state and federal regulations, including EMTALA and HIPAA. This role requires a commitment to patient confidentiality and risk management, as well as the ability to provide care to patients of all ages and conditions, responding to their cultural needs and ensuring age-specific care. In this position, the technician is responsible for communicating effectively with all members of the healthcare team, maintaining professionalism and courtesy. Proficiency in English is essential for both oral and written communication. The technician must adhere to safety practices and policies, including infection control and workplace safety, while also managing aggressive behaviors when necessary. The role requires the technician to be adept in using computers and telecommunications for documentation and information tracking. The technician will prioritize patient needs and manage available resources effectively, documenting patient care and unit activities accurately and in a timely manner. Participation in staff meetings, in-services, and performance improvement activities is expected, as well as establishing effective working relationships with healthcare team members, patients, and their families. The technician must demonstrate flexibility in addressing staffing issues and assist with various patient care tasks, including obtaining vital signs, assisting with procedures, and providing post-mortem care. The role also includes clerical duties, inventory management, and ensuring cleanliness and organization in patient care areas. Overall, the Emergency Department Technician I is a vital member of the emergency department team, contributing to the efficient and compassionate care of patients in a fast-paced environment.
Responsibilities
- Assists in examination and treatment of patients under direct supervision of the physician or designee.
- Performs within the scope and training of the EDT, adhering to state and federal regulations including EMTALA and HIPAA.
- Provides competent patient care for all ages and conditions, ensuring age-specific care and responding to cultural needs.
- Communicates clearly and courteously with all members of the healthcare team, following appropriate lines of authority.
- Completes duties with regard to safety practices and policies, including infection control and workplace safety.
- Demonstrates proficiency in the use of computers and telecommunications for documentation and information tracking.
- Maintains required certifications and continuing education as per department standards.
- Establishes priorities based on essential patient needs and available resources.
- Documents patient care and unit activities in a timely and accurate manner.
- Participates in ED staff meetings, in-services, and performance improvement activities.
- Establishes effective working relationships with healthcare team members, patients, and families.
- Assists with rooming and undressing of patients as directed by the RN.
- Obtains, records, and reports vital signs, EKGs, and other patient metrics as directed.
- Assists physicians and nurses with various procedures, including positioning and setup.
- Cleans ED gurneys and equipment to ensure efficient provision of care.
- Prepares requisitions for lab, imaging reports, and medical records.
- Carries out basic clerical duties of the Unit Assistant as needed.
- Inventories, orders, and distributes supplies, forms, and linens.
- Responsible for cleanliness and organization of patient care areas.
Requirements
- High School Diploma or GED required.
- Six months of related experience as an Emergency Medical Technician, Certified Nursing Assistant, or Medical Assistant.
- Basic Life Support (BLS) certification required.
- Demonstrated ability to use personal computers and software for documentation.
- Effective written and oral communication skills in English.
- Good interpersonal skills and knowledge of medical terminology.
- Willingness to work in a Labor Management Partnership environment.
