California State University - San Luis Obispo, CA

posted 12 days ago

Full-time - Entry Level
San Luis Obispo, CA
Educational Services

About the position

The Administrative Support Coordinator II at California State University, San Luis Obispo, plays a crucial role in managing key control for housing units, coordinating vendor access, and overseeing facility activities. This position involves creating reports, monitoring accounts, and providing administrative support to staff and students, ensuring efficient operations within the housing department.

Responsibilities

  • Participate in key control for the housing units, request key core changes, and inventory all key boxes.
  • Coordinate vendor and contractor building access to units; issue, track, and collect temporary building keys and access cards.
  • Create ad hoc reports through research and analysis of data from multiple sources.
  • Prepare reports and recommendations for review.
  • Monitor accounts to ensure proper use of funds and advise on appropriate funding sources for purchases.
  • Oversee and coordinate facility activities, including resident check-in and check-out schedules, issuing room keys, and coordinating custodial services requests.
  • Coordinate occupancy and billing information for rental and damage charges.
  • Oversee and coordinate all guests during move in and move out.
  • Coordinate the collection and organization of facility damage charges.
  • Assist and coordinate the handling of telephone calls, emails, and walk-in traffic.
  • Monitor critical work orders and customer service requests for accurate and timely entry, communication, tracking, and completion.
  • Formulate and implement publicized communications and notifications to student residents, staff, and service vendors.
  • Coordinate support of the Planner/Estimator/Scheduler, including scheduling and paperwork preparation.
  • Provide lockout assistance when front desks are closed.

Requirements

  • High school diploma or its equivalent.
  • Five years of general office support or technical experience (Training at a vocational school or full-time college education may substitute for two years of required experience).

Benefits

  • Dental insurance
  • Health insurance
  • Vision insurance
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