Emergency Hire: Administrative Support Coordinator II - UH Operations

$48,693 - $53,560/Yr

Cal Poly State University - San Luis Obispo, CA

Full-time - Entry Level

San Luis Obispo, CA

Educational Services

About the position

The Administrative Support Coordinator II at Cal Poly plays a crucial role in managing key control for housing units, coordinating vendor access, and overseeing facility activities. This position involves creating reports, monitoring accounts, and providing administrative support to staff and students, ensuring efficient operations within the housing department.

Responsibilities

• Participate in key control for the housing units, request key core changes, and inventory all key boxes.
• Coordinate vendor and contractor building access to units; issue, track, and collect temporary building keys and access cards.
• Create ad hoc reports through research and analysis of data from multiple sources; prepare reports and recommendations for review.
• Monitor accounts to ensure proper use of funds and advise on appropriate funding sources for various purchases.
• Oversee and coordinate facility activities, including resident check-in and check-out schedules, issuing room keys, and coordinating custodial services requests and maintenance repairs.
• Oversee and coordinate all guests during move in and move out.
• Coordinate the collection and organization of facility damage charges.
• Coordinate and support administrative support staff and student assistants; assist with handling telephone calls, emails, and walk-in traffic.
• Monitor critical work orders and customer service requests for accurate and timely entry, communication, tracking, and completion.
• Formulate and implement publicized communications and notifications to student residents, staff, and service vendors for timely response and follow-up.
• Coordinate support of the Planner/Estimator/Scheduler, including scheduling, paperwork preparation, and follow-up.
• Oversee lockout student staff and provide lockout assistance when front desks are closed.

Requirements

• High school diploma or its equivalent.
• Five years of general office support or technical experience (Training at a vocational school or full-time college education may substitute for two years of required experience).

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement participation in the Public Employees' Retirement System
• Educational benefits for eligible employees