Greater Baltimore Medical Center - Towson, MD
posted 4 days ago
About the position
Under general supervision, performs operational tasks related to the admission of inpatients and outpatients coming to the Emergency Department of GBMC. Ability to multitask in fast paced atmosphere while maintaining GBMC values for initial customer service contact. Escort patients as necessary to ED from general waiting room and to radiological areas when necessary. Replenishes clinical supplies, ensures that supply levels meet the expectation of the department as needed and checks clinical carts and other care items as assigned. General participation in promoting efficient flow of multi-unit environment. Under general supervision of the RN or MD, provides clinical/clerical/supply support to unit staff in the care of patients and families.
Responsibilities
- Completes required elements of triage documentation to include vital signs, venous access, phlebotomy, and oxygen placement under the direction of the RN and according to triage guidelines in place.
- Completes repeat vital signs and pain documentation for patients in waiting area and Main ED as per instruction of RN.
- Maintains patient flow as directed.
- Communicates plan of care related to ED process with patient and family.
- Assists with cleaning ED rooms.
- Reports abnormal vitals to RNs.
- Performs blood glucose testing, and reports abnormal results to RN/MD.
- Draws peripheral blood and insertion of Peripheral Intravenous Catheters under direction of RN/MD. Records in EHR.
- Documents procedures in EHR.
- Completes EKG's as necessary and reports results to RN/MD as well as transmission.
- Follows the basic process for submission/requisition of lab specimens.
- Appropriately labels specimens for Laboratory testing at bedside.
- Performs oral suctioning using Yankuer and empty drainage.
- Drops off and picks up specimens at Blood Bank as necessary.
- Assists with transfer of patients or assist with ambulatory patients.
- Places patients on monitor as directed, responds to monitor alarms.
- Obtains vital signs and pain level as directed by the RN and reports all abnormal results to the RN/MD.
- Sets up laceration (sterile trays).
- Performs purposeful rounding using AIDET process.
- Assists with transporting of patients, under direction/and or supervision of registered nurse, including emergency situations.
- Stocks patient's rooms and treatment centers with appropriate supplies.
- Provides family and patient support.
- Performs post mortem care as necessary.
- Performs inventory and completes clothing sheet for all crisis patients and admissions.
- Cleans, sanitizes, and prepares exam rooms/equipment for next patient.
Requirements
- High school or GED.
- Graduate from an accredited Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic program.
- Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic licensure.
- Current and valid CPR Certification.
- Minimum of at least (2) years' experience in the Emergency/Pediatric Technician role or related field.
Nice-to-haves
- Thorough knowledge and understanding of the defined triage criteria, including all levels of care and complaints treated within urgent care versus emergent care.
- Skill in customer service techniques.
- Skill in using computers.
- Skill in data analysis to gather and update statistics, logs, records and reports.
- Ability to multi-task and prioritize.
- Courteous and compassionate interpersonal skills necessary to interact with patients, visitors, physicians, and other staff.
- Skill in problem solving.
- Ability to anticipate and prioritize needs of patients and staff and multitask in stressful situations autonomously.
- Knowledge in medical terminology.
- Ability to precept others.
Benefits
- Pay Range: $18.86 - $28.30
- Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
