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The Emergency Telecommunications Dispatcher (ETD) plays a crucial role in the Emergency Communications Department, serving as the communication link between various emergency services including Fire, Police, and Emergency Medical Services (EMS). The ETD is responsible for receiving and processing emergency calls, dispatching appropriate units, and operating specialized communication equipment to ensure public safety. This position requires a high level of technical skill, the ability to remain calm under pressure, and a commitment to ongoing training and certification in emergency dispatch protocols.