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Appleposted 4 months ago
$165,500 - $248,700/Yr
Full-time • Mid Level
Cupertino, CA
Computer and Electronic Product Manufacturing

About the position

As an Emerging Experiences Technical Project Manager at Apple, you will play a pivotal role in bringing new technologies to life and creating exceptional demo experiences for customers across a vast array of digital touchpoints. This position requires a deep understanding of Apple's ecosystem and the ability to manage complex projects in a cross-functional environment, ensuring that innovative software technologies are delivered on time and meet customer expectations.

Responsibilities

  • Driving new innovative software technologies from concept to reality, executing deliverables against defined timelines in an ambiguous cross-functional environment
  • Working with multiple different teams to deliver connected multi-device demo experiences around the world, focusing deeply on the Apple ecosystem
  • Developing project plans and keeping stakeholders informed of the progress at every stage
  • Supporting the testing and deployment of software projects while maintaining a strong focus on the customer experience
  • Maintaining surprise-and-delight for customers while launching new Apple products, software, and services
  • Collecting feedback, metrics, and insights to drive new requirements and continuous improvement in the customer experience

Requirements

  • 6+ years in a technical or project management role, preferably leading highly cross-functional software projects for end users
  • Deep expertise of the Apple Ecosystem, including macOS, iOS, iPadOS, watchOS, tvOS, VisionOS, Apple hardware, and Apple Services
  • Demonstrated history of networking experience and/or technical troubleshooting
  • Outstanding problem-solving skills, including the ability to solve complex technical challenges
  • Excellent customer focus, with a knack for building strong relationships to better understand and meet customer needs
  • Detail-oriented with strong organizational skills
  • Excellent interpersonal skills with the ability to filter and distill meaningful information to appropriate audiences.

Nice-to-haves

  • Possess a Bachelor's degree in Engineering, Computer Science, Business Administration or related fields
  • Excellent communication and presentation skills with the ability to translate complex technical concepts for a diverse range of audiences
  • Ability to manage ambiguity and drive projects forward, even without a clear path
  • Strong curiosity and dedication to ongoing learning and professional development
  • Experience with Mobile Device Management (MDM), asset management, or iOS device deployment
  • Working with prototype hardware and software
  • Experience using Terminal and Command Line
  • Prior experience working in a retail store environment

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Reimbursement for certain educational expenses, including tuition
  • Discretionary bonuses or commission payments
  • Relocation assistance
  • Participation in Apple's discretionary employee stock programs
  • Ability to purchase Apple stock at a discount through the Employee Stock Purchase Plan
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