Emerging Experiences Technical Project Manager, Interactive Technology

$165,500 - $248,700/Yr

Apple - Cupertino, CA

Full-time - Mid Level

Cupertino, CA

Computer and Electronic Product Manufacturing

About the position

As an Emerging Experiences Technical Project Manager at Apple, you will play a pivotal role in bringing new technologies to life and creating exceptional demo experiences for customers across a vast array of digital touchpoints. This position requires a deep understanding of Apple's ecosystem and the ability to manage complex projects in a cross-functional environment, ensuring that innovative software technologies are delivered on time and meet customer expectations.

Responsibilities

• Driving new innovative software technologies from concept to reality, executing deliverables against defined timelines in an ambiguous cross-functional environment
• Working with multiple different teams to deliver connected multi-device demo experiences around the world, focusing deeply on the Apple ecosystem
• Developing project plans and keeping stakeholders informed of the progress at every stage
• Supporting the testing and deployment of software projects while maintaining a strong focus on the customer experience
• Maintaining surprise-and-delight for customers while launching new Apple products, software, and services
• Collecting feedback, metrics, and insights to drive new requirements and continuous improvement in the customer experience

Requirements

• 6+ years in a technical or project management role, preferably leading highly cross-functional software projects for end users
• Deep expertise of the Apple Ecosystem, including macOS, iOS, iPadOS, watchOS, tvOS, VisionOS, Apple hardware, and Apple Services
• Demonstrated history of networking experience and/or technical troubleshooting
• Outstanding problem-solving skills, including the ability to solve complex technical challenges
• Excellent customer focus, with a knack for building strong relationships to better understand and meet customer needs
• Detail-oriented with strong organizational skills
• Excellent interpersonal skills with the ability to filter and distill meaningful information to appropriate audiences.

Nice-to-haves

• Possess a Bachelor's degree in Engineering, Computer Science, Business Administration or related fields
• Excellent communication and presentation skills with the ability to translate complex technical concepts for a diverse range of audiences
• Ability to manage ambiguity and drive projects forward, even without a clear path
• Strong curiosity and dedication to ongoing learning and professional development
• Experience with Mobile Device Management (MDM), asset management, or iOS device deployment
• Working with prototype hardware and software
• Experience using Terminal and Command Line
• Prior experience working in a retail store environment

Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• Discounted products and free services
• Reimbursement for certain educational expenses, including tuition
• Discretionary bonuses or commission payments
• Relocation assistance
• Participation in Apple's discretionary employee stock programs
• Ability to purchase Apple stock at a discount through the Employee Stock Purchase Plan