Emerging Store Manager

$45,000 - $71,550/Yr

Walgreens Boots Alliance - Shawnee, KS

Full-time - Entry Level

Shawnee, KS

Health and Personal Care Retailers

About the position

The Emerging Store Manager is responsible for overseeing the front end of the store, managing customer service associates, and supporting the Store Manager in achieving operational goals. This role includes leading the store team, ensuring excellent customer experiences, and managing store operations, including cash management and inventory control. The position requires strong leadership skills and the ability to analyze performance data to drive improvements in store performance and customer satisfaction.

Responsibilities

• Supervise customer service associates and designated hitters.
• Manage front end of the store and make recommendations on overall operations.
• Support Store Manager with overall store operations to achieve company deliverables.
• Engage customers and resolve complaints to ensure a positive experience.
• Monitor customer service metrics and develop improvement plans.
• Supervise daily store operations, including task delegation and scheduling.
• Collaborate with external partners for community outreach opportunities.
• Analyze financial and performance data to create action plans for business deliverables.
• Lead and train team members, providing coaching and support for career development.
• Ensure compliance with company policies and applicable laws.

Requirements

• Bachelor's degree with a solid academic record or High School Diploma/GED with two years of supervisory experience.
• Demonstrated leadership abilities and strong communication skills.
• Completion of Store Manager training program or willingness to complete it within 12 weeks.
• Fluency in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Bachelor's Degree preferred.
• Management experience for internal candidates, including supervising others.
• Prior retail or food industry experience for external candidates.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid holidays
• Paid time off
• Employee discount programs
• Tuition reimbursement
• Flexible scheduling