Emerging Store Manager

$45,000 - $71,550/Yr

Walgreens Boots Alliance - Torrington, CT

Full-time - Entry Level

Torrington, CT

Health and Personal Care Retailers

About the position

The Emerging Store Manager at Walgreens is responsible for supervising customer service associates and managing the front end of the store. This role supports the Store Manager in achieving operational goals and ensures a positive customer experience while overseeing store activities in the absence of the Store Manager. The position involves leading a team, managing store operations, and driving sales and profitability through effective customer service and operational excellence.

Responsibilities

• Supervises customer service associates and designated hitters.
• Manages the front end of the store and makes recommendations on overall operations.
• Supports Store Manager with overall store operations to achieve company deliverables.
• Assumes responsibilities of all store activities in the absence of the Store Manager.
• Ensures proper merchandising and protection of store assets.
• Leads and manages store team members, including recruitment and performance management.
• Engages customers and resolves complaints to ensure a positive experience.
• Monitors customer service and provides coaching and training to team members.
• Supervises daily store operations and assigns activities to team members.
• Collaborates with external partners to drive store initiatives.
• Analyzes financial and performance data to create action plans for improvement.
• Supports Pharmacy during busy periods, including serving as a pharmacy technician when necessary.

Requirements

• Bachelor's degree with a solid academic record or High School Diploma/GED with two years of supervisory experience.
• Demonstrated leadership abilities, professional business ethics, and strong communication skills.
• Completion of Store Manager training program (LEAP) or willingness to complete within 12 weeks of start date.
• Fluency in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.

Nice-to-haves

• Bachelor's Degree preferred.
• Management experience, including supervising others.
• Experience across both front-end and pharmacy operations.
• Prior retail or food industry experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid holidays
• Paid time off
• Employee discount programs
• Tuition reimbursement
• Flexible scheduling