Emerging Store Manager

Walgreens Boots Alliance - Hackettstown, NJ

Full-time - Entry Level

Hackettstown, NJ

Health and Personal Care Retailers

About the position

The position involves supervising customer service associates and managing the front end of the store, with a focus on enhancing overall operations of the Pharmacy and Retail Store. The role supports the Store Manager in achieving company goals, ensuring customer satisfaction, and improving store sales and profitability. It includes responsibilities for team management, customer engagement, operational oversight, and performance analysis.

Responsibilities

• Supervise customer service associates and designated hitters.
• Manage the front end of the store and make recommendations on overall operations.
• Support the Store Manager with store operations to achieve company deliverables.
• Engage customers and patients by greeting them and offering assistance.
• Resolve customer complaints and ensure a positive customer experience.
• Monitor customer service and provide coaching and training to team members.
• Supervise daily store operations, including assigning activities and managing schedules.
• Collaborate with external partners to drive store initiatives and community outreach.
• Analyze financial and performance data to create action plans for business deliverables.
• Lead and train team members, providing mentoring and support for career development.

Requirements

• Bachelor's degree with a solid academic record or completion of Walgreens Community Internship Program, or a High School Diploma/GED with two years of supervisory experience.
• Demonstrated leadership abilities, professional business ethics, self-motivation, and strong communication skills.
• Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training within 12 weeks of start date.
• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule including extended days, evenings, and weekends.

Nice-to-haves

• Willingness to accept promotion into a Store Manager position, which may require relocation.
• Ability to transfer to other Walgreens retail assets within the same hiring area.

Benefits

• Career development opportunities through training and mentoring.
• Flexible scheduling options.
• Employee discounts on products and services.