EssilorLuxottica
posted 3 days ago
Full-time - Entry Level
501-1,000 employees
About the position
The Associate Optometrist at LensCrafters is responsible for delivering high-quality optometric care and ensuring an excellent patient experience. This role involves collaboration with the store team to achieve key performance indicators (KPIs) and maintain the brand's reputation as a leading optical provider. The Associate Optometrist is also tasked with training team members, maintaining office systems, and fostering a positive workplace culture.
Responsibilities
- Ensures executional excellence and winning results in partnership with the MOD and store team.
- Demonstrates commitment to exceed results through strong competency in KPI management and high accountability.
- Ensures the Brand is known as the leading optical provider within the community.
- Operates as a successful stakeholder to all leaders within the organization and local market.
- Places the patient/customer first and delivers excellent service.
- Strives to exceed expectations on all KPIs.
- Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the Service Process steps.
- Conducts all services in accordance with protocol and accepted standards of care.
- Ensures all patients receive accurate diagnosis and appropriate recommendations.
- Establishes a positive Doctor/patient relationship.
- Utilizes and leverages effectively all technology to deliver unsurpassed patient/customer experiences.
- Maintains State Licensure in good standing and practices to the full scope of that license.
- Provides effective training and guidance to team members making use of Company provided programs.
- Delivers clear, motivating and constructive feedback in a timely manner to all associates.
- Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
- Encourages associate decision making at the level closest to the patient.
- Maximizes partnerships through leadership, participation and involvement.
- Takes pride in the appearance of the office.
- Maintains a safe working environment for all associates/patients.
Requirements
- Doctor of Optometry
- Commitment to quality patient care
- Knowledge of current Optometric theory and technology
- Strong communicator and listener
- Problem solving ability
- Solid organization skills
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Various employee discounts
