Employee Benefits Account Coordinator

$50,000 - $55,000/Yr

Acrisure, LLC - Lake Forest, CA

Full-time - Entry Level

Lake Forest, CA

Insurance Carriers and Related Activities

About the position

The Employee Benefits Account Coordinator at Acrisure plays a crucial role in supporting the Account Management Team by providing prompt and accurate service to client partners and their employees. This entry-level position requires strong communication and organizational skills, along with a background in employee benefits or human resources, to thrive in a fast-paced environment.

Responsibilities

• Assists the Account Management Team with day-to-day administrative and service-related items.
• Resolve member claim issues by collaborating with provider, billing office, medical group, and carrier.
• Communicate benefits options, eligibility, and enrollment procedures with members.
• Manages benefits enrollment and terminations, including COBRA qualifying event notifications.
• Performs regular billing audits and reconciliation.
• Assists with new plan implementations.
• Assists with HRIS/BenAdmin system implementation, renewal updates and testing/review.
• Processes incoming Broker of Record letters, gathers new client benefit details and adds policy and commission information into agency management system.
• Responsible for printing/binding of sales and renewal presentations and coordination of employee communication materials.

Requirements

• Proficiency with employee benefits plan design and rate structure, as well as general eligibility rules.
• Strong problem-solving skills.
• Excellent communication skills with the ability to provide clear, concise, and accurate information in both written and verbal format.
• Strong organizational and time management skills, along with a demonstrated attention to detail.
• Flexibility, willing to 'wear many hats' and assist team members in any capacity relating to client service.
• Ability to use multiple monitors to move quickly between software applications (Excel, Word, Adobe) and various web-based benefit administration systems.
• Ability to work independently and as a member of a team.
• Knowledge and experience with HRIS/BenAdmin platforms, including Ease and Employee Navigator, preferred.

Nice-to-haves

• Previous insurance experience is preferred.
• Life/Health Agent License required.

Benefits

• Competitive Compensation
• Industry-Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering hybrid work option
• Opportunities for Growth
• Educational Resources
• Generous time away