Nashua Public Library - Nashua, NH

posted 5 months ago

Full-time - Entry Level
Nashua, NH
Web Search Portals, Libraries, Archives, and Other Information Services

About the position

The City of Nashua is seeking a highly motivated and customer-oriented individual to join our Benefits Department as an Employee Benefits Coordinator. This role is pivotal in providing effective customer service to our Benefits customers and involves a variety of tasks including data entry, accounting, and administrative support associated with the daily operations of the City's benefits programs. The Employee Benefits Coordinator will be responsible for reviewing, approving, and processing applications related to health benefits (FSA/HSA), dental, vision, disability, and life insurance for both City and School District employees. This includes managing enrollments, changes, and terminations through our online benefits system. In addition to processing applications, the Employee Benefits Coordinator will handle financial transactions such as receiving and depositing checks for employees on leaves of absence and retirees who owe monthly premium payments, in accordance with City financial and HR policies. The position also involves coordinating and managing Leaves of Absence, including Family Medical Leave Act (FMLA), ADA, and Disability benefits, ensuring compliance with relevant laws and regulations. The Coordinator will also provide on-site assistance and education to various departments, enhancing the understanding of benefits available to employees. This is a full-time Unaffiliated position, operating Monday through Friday from 8 am to 5 pm, which promotes an excellent work-life balance. The hourly rate for this position is dependent upon experience.

Responsibilities

  • Provide effective customer service to Benefits customers.
  • Perform data entry, accounting, and administrative support for the City's benefits programs.
  • Review, approve, and process health, dental, vision, disability, and life applications for employees.
  • Manage enrollments, changes, and terminations through the online benefits system.
  • Receive and deposit checks for employees on leaves of absence and retirees.
  • Coordinate and handle Leaves of Absence including FMLA, ADA, and Disability benefits.
  • Visit departments to provide on-site assistance and education.
  • Perform other duties to support the Benefits Department as assigned.

Requirements

  • Two (2) to four (4) years of related work experience in benefits administration and accounting practices.
  • Experience with a Municipality or Unions is a plus.
  • Familiarity with local, state, and federal laws and regulations pertaining to benefits is preferred.
  • Exceptional customer service skills and strong verbal and written communication abilities.
  • Proven attention to detail in a fast-paced environment.
  • Proficiency in the City's current Financial/HRIS software, Microsoft Excel Office Suite, and other relevant software within sixty (60) days of acceptance.
  • High level of confidentiality and accuracy is required.

Nice-to-haves

  • Experience with a Municipality or Unions.
  • Familiarity with local, state, and federal laws and regulations pertaining to benefits.

Benefits

  • Health/Dental/Vision Insurance
  • Short Term & Long Term Disability
  • Life Insurance
  • Mandatory Participation in NH Retirement System (Pension)
  • 457 Retirement
  • Vacation/Sick/Personal Time
  • Weekly Pay
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service