Best Buy - Richfield, MN

posted 4 months ago

Full-time - Mid Level
Richfield, MN
Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

As an Employee Communications Associate Manager at Best Buy, you will play a pivotal role in supporting and managing the planning, development, and delivery of enterprise communications. Your primary focus will be on ensuring effective and creative communication through various means, including content gathering, key message development, direct leadership support, and deadline management. This position primarily supports the Customer, Channel Experience, and Enterprise Services team, which encompasses operational and customer strategies for our retail, sales, services, customer care, and Best Buy Business organizations. In this hybrid role, you will be required to work some days on-site at the designated Best Buy location and some days virtually from home or another non-Best Buy location. The specific work arrangements will vary by role and team, and further details will be provided by the recruiter or hiring manager during the hiring process. Your responsibilities will include recommending tailored communication approaches based on company and team strategies, conducting comprehensive communication planning, and managing messages across multiple communication vehicles for various intended audiences. You will collaborate with communications leadership and team members to devise effective communication strategies for all levels of the company, partner cross-functionally to advise leadership and business partners on communication needs, and influence changes to content and communications strategies as necessary.

Responsibilities

  • Recommend a tailored communication approach based on company and team strategy
  • Conduct comprehensive communication planning including writing, editing and publishing content for various internal communications channels
  • Ensure successful management of messages across multiple communication vehicles for various intended audiences
  • Collaborate with communications leadership and other team members to recommend an approach for communicating to all levels of the company
  • Partner cross-functionally to advise leadership and business partners on communication needs
  • Influence and recommend changes to our content and communications strategy and implement changes as needed

Requirements

  • 3 years of experience in communications, public relations or related field
  • 3 years of experience developing and implementing strategic communication plans
  • 3 years of writing, creating and publishing content across a variety of formats

Nice-to-haves

  • Experience supporting and working with cross-functional partners and leadership
  • Ability to prioritize and multi-task in a fast-paced environment
  • Strong written and verbal communication skills
  • Ability to make necessary decisions under pressure
  • Ability to effectively operationalize team processes
  • Ability to quickly and effectively build relationships with associates of all levels

Benefits

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
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