University of Chicago - Chicago, IL

posted 4 months ago

Full-time - Mid Level
Chicago, IL
Educational Services

About the position

The Employee Expense and Cost Corrections Supervisor at the University of Chicago plays a crucial role in overseeing the University's employee expense and cost corrections programs. Reporting directly to the Procure-to-Pay Director, this position is integral to ensuring that all payment functions comply with University policies, IRS regulations, and generally accepted standards. The supervisor will manage a team responsible for compiling information, ensuring accuracy, and compliance with relevant policies, while also providing guidance to campus and external clients regarding transactional corrections to invoices and accounts payable transactions. This role requires a proactive approach to problem-solving and the ability to anticipate issues before they arise. In addition to managing the team, the supervisor will conduct analysis and generate reports related to employee expenses and cost corrections, including those created by the GEMS Delegate team. The position involves hiring, training, and developing team members who perform expense program management and cost correction roles, ensuring that service delivery is aligned with customer satisfaction and service level agreements (SLAs). The supervisor will also maintain effective relationships with key stakeholders and conduct periodic compliance audits to address any issues raised by internal and external parties. The ideal candidate will possess strong customer service and relationship-building skills, with a focus on continuous improvement in processes and systems. They will be responsible for the day-to-day management of payments and receipts, as well as maintaining accounts payable and receivable ledgers. This position is essential for ensuring that the University’s financial operations run smoothly and efficiently, while also supporting the overall mission of the institution.

Responsibilities

  • Manage a team responsible for compiling information and ensuring accuracy and compliance with University policies and IRS regulations.
  • Provide guidance to campus and external clients regarding requested transactional corrections to invoices and accounts payable transactions.
  • Coordinate with campus clients on all aspects of employee expenses and cost corrections.
  • Analyze and report on employee expense and cost correction programs, including reports from the GEMS Delegate team.
  • Hire, train, evaluate, lead, and develop employees performing expense program management and cost correction roles.
  • Support the Procure-to-Pay Shared Services Director in identifying and implementing continuous improvement opportunities.
  • Ensure service delivery with a strong focus on customer satisfaction and compliance with SLAs.
  • Develop and maintain effective relationships with key stakeholders on campus and external constituents.
  • Conduct periodic compliance audits and resolve issues raised by stakeholders.
  • Supervise day-to-day payments and receipts of bills, and maintain accounts payable and receivable ledgers.

Requirements

  • Minimum of a college or university degree in a related field or equivalent combination of education and experience.
  • 5-7 years of work experience in a related job discipline.

Nice-to-haves

  • Bachelor's degree, preferably in business administration.
  • Customer service experience.
  • Related business experience with a strong emphasis on expense management.
  • Background in a not-for-profit higher education institution.
  • Familiarity with administrative processes, procedures, and systems within a university setting.
  • Demonstrated ability to use analytical techniques to reconcile financial data and review financial documents.
  • Prior experience as a functional user with an ERP system, preferably Oracle Fusion.
  • Prior experience working in Concur.
  • Intermediate to advanced proficiency in Excel and other database software.

Benefits

  • Health insurance coverage
  • Dental insurance coverage
  • 401k benefit for retirement savings plan
  • Paid holidays
  • Professional development opportunities
  • Flexible scheduling options
  • Employee discount programs
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