Employee Experience Supervisor

LSG Sky Chefs - Houston, TX

Full-time - Mid Level

Houston, TX

Food Services and Drinking Places

About the position

The Employee Experience Supervisor at LSG Sky Chefs is a pivotal role focused on enhancing the employee experience from onboarding through their entire career. This position collaborates closely with management to implement programs that foster a welcoming environment and actively communicates employee feedback to improve organizational processes.

Responsibilities

• Engage as an active member with corporate partners to enhance employee experience awareness.
• Collaborate with CSC Leadership to build and execute initiatives aimed at increasing employee engagement.
• Foster partnerships with operations leaders to support the 'Buddy' new hire onboarding program.
• Ensure compliance with onboarding program fundamentals and payments.
• Interact routinely with new hires to address questions and concerns.
• Lead the weekly Employee Experience Internal Feedback Loop (IFBL) meeting to discuss orientation evaluations and program updates.
• Administer and report on the weekly Employee Engagement scorecard for new hires.
• Send weekly reports to senior leaders on engagement trends and training needs.
• Act as a supportive point of contact for newly hired employees.

Requirements

• Bachelor's degree or equivalent experience required.
• Minimum of 3 years of experience in a related field.
• Strong organizational skills and project implementation experience.
• Excellent communication skills, both verbal and written.
• Ability to thrive in a people-oriented environment and demonstrate collaborative leadership.

Nice-to-haves

• Experience in the service industry or light production environment.
• Basic to intermediate skills in Microsoft programs.